The Impact of Technical Downtime – According to the Ponemon Institute, estimates for the average costs of downtime for US organisations came in at around $9,000 per minute last year. That should leave you in little doubt that the direct costs of technical downtime could cripple a business. However, that number doesn’t even take into account the indirect costs of downtime, such as bad press or negative social media coverage that can add severe insult to injury. This is why it’s so important to have high availability and disaster recovery (HA/DR) solutions in place.
Whether they are planned or unplanned, technical outages are expensive at best, and totally devastating at worst. The Small Business Administration and FEMA both recently reiterated that 40% of businesses that suffer a significant downtime event are never able to recover. Do those odds sound good to you.
If the cause of downtime is a disaster, insurance probably won’t even come close to covering what a day of downtime costs, which is why many organisations don’t bounce back. This hard-hitting quote from FEMA drives it home: “Insurance does not cover all costs and cannot replace customers that defect to the competition.”
Planned Downtime Can Also be Costly
While unplanned downtime from a disaster, hardware failure or simple human error can add up to total chaos, the costs and consequences of planned downtime aren’t much better. It’s important to note that only 10% of downtime is caused by unexpected events like natural disasters. The fact is, 90% of all downtime is planned.
From migrations and upgrades to installs and physical moves, planned downtime is an expense and inconvenience that most IT departments have come to dread – and for good reason. Several time a year, we hear stories of how a minor event, like a simple migration, turned into a major catastrophe. Sadly, by the time these organisations start looking for a disaster recovery solution, they’ve already lost thousands or millions of revenue and restoration costs, taken a major hit to their reputation, have had a lot of explaining to do to their boards and shareholders, and are facing fines for failing to meet compliance regulations.
Avoiding Technical Outages
The good news is that downtime, even planned outages, is an avoidable problem. High availability and disaster recovery solutions, such MIMIX from Vision Solutions, offer automatic (or manual) failover to a real-time copy of everything on your server, storage solution and operating systems, etc. So when disaster strikes, or general maintenance work is required, you’re technical systems remain available.
And when it’s time to restore, whether its been days or weeks down the road, just a few clicks will bring everyone and everything back to the new or restored production servers. Protecting your business from downtime is critical, but it doesn’t have to be expensive or complicated.
If you run your business on IBM-i and you want cost a cost effective solution for high availability, please get in touch to find out about MIMIX HA and world class implementation services from Mynah Bird IT.