Embedding business continuity into your organisational culture is a critical part of the Business Continuity Management (BCM) lifecycle and can also be one of the most difficult.
Below are some top tips to help you succeed with this process:
Use a collaborative approach
Consultation and collaboration are essential factors at every stage of the BCM lifecycle. When it comes to embedding business continuity you can use this approach to get all teams and departments on board and effectively change the culture of your organisation.
Make sure you involve all teams in the process, as well as top management, and that you communicate the benefits and opportunities that business continuity bestows on the business. This will help each team understand how they can benefit from business continuity management and how collaborating with other teams can make them more resilient.
The BCI (https://www.thebci.org/) offers a wide range of thought leadership resources that show the benefits of business continuity in the short and long-term. Why not share these with your teams and have them come together to discuss how business continuity can benefit their activities?
Getting full buy-in form top management can be difficult. Top management’s focus is often on business growth rather than on protecting existing structures. Embed business continuity change, however, needs to happen from the top down, so you will need your board members, CEO, etc. next to you in this process.
So how do you get them involved? Introduce the concept of business continuity within strategic meetings and show them the long-term benefits of embedding business continuity and focus particularly on the financial side. With a business continuity plan in place, your company could save a lot of money and resources in case of a disruption.
Engage with staff
Build a network of influential individuals within your company who understand and appreciate the benefits of business continuity and building organisational resilience who will act as advocates and champion the cause on your behalf? This is a great way to not only raise the profile of business continuity, but to get everyone to engage with it more readily.
Running incident simulation exercises is a great way to get your employees to listen and understand the importance of business continuity.
Get on the band waggon
Awareness campaigns are one of the best ways to embed business continuity. Have you ever heard of Business Continuity Awareness Week (BCAW) or Education Month? These are great campaigns that offer a wide range of resources, including webinars, posters, white papers, training opportunities and more.
Invest in training and education
Training and educating your staff about business continuity is absolutely critical, if you wish to embed business continuity within your organization. There is a plethora of resources out there such as white papers, research report and blog posts that you can share with your employees.
You can also implement on online training. There are may providers these days that can deliver effective, cloud-based, annual training with reports, stats and management dashboards to help streamline the process.